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Salesforce-Sales-Representative시험대비덤프공부문제100%시험패스인증공부자료
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Salesforce Salesforce-Sales-Representative 시험요강:
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>> Salesforce-Sales-Representative시험대비 덤프공부문제 <<
Salesforce-Sales-Representative퍼펙트 덤프 최신 데모 & Salesforce-Sales-Representative Dumps
다른 사이트에서도Salesforce Salesforce-Sales-Representative인증시험관련 자료를 보셨다고 믿습니다.하지만 우리 Itexamdump의 자료는 차원이 다른 완벽한 자료입니다.100%통과 율은 물론Itexamdump을 선택으로 여러분의 직장생활에 더 낳은 개변을 가져다 드리며 ,또한Itexamdump를 선택으로 여러분은 이미 충분한 시험준비를 하였습니다.우리는 여러분이 한번에 통과하게 도와주고 또 일년무료 업데이트서비스도 드립니다.
최신 Sales Professional Salesforce-Sales-Representative 무료샘플문제 (Q81-Q86):
질문 # 81
A sales representative compiled research about a prospect. The sales rep is now ready to set up an initial collaboration session with the prospect.
Which session type should the sales rep hold with the prospect?
- A. Negotiation
- B. Discovery
- C. Renewal
정답:B
설명:
Discovery is the session type that the sales rep should hold with the prospect after compiling research about them. Discovery is the process of asking open-ended questions, listening actively, and uncovering the prospect's pain points, needs, goals, and challenges. Discovery helps to build rapport, trust, and value with the prospect, as well as to qualify them as a potential customer. Reference: https://www.salesforce.com/resources/articles/sales-process/#discovery
질문 # 82
A sales representative wants to track which opportunities in their pipeline contain items that customers need for an event next month.
How does tracking this help the sales rep manage risk?
- A. These deals can moveto the next stage.
- B. These deals can be expedited it required.
- C. These deals must be assigned a surcharge.
정답:B
설명:
Tracking which opportunities in their pipeline contain items that customers need for an event next month helps the sales rep manage risk by allowing them to expedite these deals if required. Expediting means accelerating or speeding up the delivery or completion of these deals to meet the customer's urgent or specific needs. Expediting helps to ensure customer satisfaction, loyalty, and retention, as well as to increase revenue and profitability.References:https://www.salesforce.com/resources/articles/sales-pipeline/#sales-pipeline- management
질문 # 83
A sales representative is challenged by a customer with a competitor's product and features.
Which skill does the sales rep need to address this challenge?
- A. Product knowledge
- B. Sales acumen
- C. Forecasting
정답:A
설명:
Product knowledge isthe skill that the sales rep needs to address this challenge, because it enables the sales rep to confidently and convincingly explain how their product is superior to the competitor's product, and how it can better solve the customer's needs and challenges. The sales rep should be able to highlight the unique features and benefits of their product, and differentiate it from the competitor's product in terms of value, quality, and performance. Sales acumen and forecasting are not the best answers, because they are not directly related to the challenge of dealing with a customer who is comparing products. Sales acumen is the ability to understand the sales process and the customer's behavior, and apply the best strategies and techniques to close the deal. Forecasting is the ability to predict the future sales outcomes based on the current pipeline and historical data. References: Certification - Sales Representative - Trailhead, [Sales Rep Training:
Create Effective Selling Habits - Trailhead]
질문 # 84
How should a sales representative identify and generate new additions to the pipeline?
- A. Attend industry conferences.
- B. Provide customer support.
- C. Conduct product demos.
정답:A
설명:
Attending industry conferences is how a sales rep should identify and generate new additions to the pipeline.
A pipeline is a set of opportunities or potential customers that a sales rep is pursuing or managing in order to close sales. Attending industry conferences helps to network with prospects or customers who are interested or involved in the same field or market as the sales rep, as well as to showcase their products or services, generate leads, and build relationships.
질문 # 85
A junior sales representative engages with key accounts to understand their pain points, current solutions, and future goals.
Which skill is the sales rep growing?
- A. Product knowledge
- B. Sales acumen
- C. Business acumen
정답:C
설명:
Business acumen is the ability to understand the business environment, the customer's industry, and the customer's specific challenges and goals. A junior sales representative who engages with key accounts to understand their pain points, current solutions, and future goals is growing their business acumen skill. By doing so, they can better align their product or service with the customer's needs and expectations, and create more value for them. Business acumen isone of the core competencies of a sales professional, as it helps them build credibility, trust, and rapport with the customer, and differentiate themselves from the competition. References:
* Cert Prep: Salesforce Certified Sales Representative, unit "Build and Maintain Relationships with Key Accounts"
* [Sales Rep Training], unit "Prepare Your Team to Sell Successfully"
질문 # 86
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